Privacy Policy

1. Introduction

OpenSpark Solutions LLP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in accordance with India's Digital Personal Data Protection Act, 2023 (DPDP Act).

2. Information We Collect

We may collect information about you in the following ways:

• Personal Data: Name, email address, and company name that you voluntarily provide when contacting us through our website's contact form or requesting our services.
• Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on pages.

We do not currently use cookies, analytics, or other tracking technologies on this website. If this changes in the future, we will update this policy accordingly.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfil your requests
• Provide, operate, and maintain our services
• Improve our website and services
• Comply with applicable legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Messages submitted through our contact form are processed by Formspree, a third-party form-handling service, solely to deliver your message to us. We may also share information with other trusted service providers who assist us in operating our website, provided they agree to keep your information confidential and use it only for the purposes we specify.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the DPDP Act, you have the right to:

• Access the personal information we hold about you
• Request correction or updating of inaccurate information
• Request erasure of your personal information
• Withdraw consent for the processing of your data at any time

To exercise any of these rights, contact us using the details below.

7. Data Retention

We retain personal information collected through our contact form only for as long as necessary to respond to your inquiry and maintain a reasonable business record, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised policy on this page and updating the "Last updated" date above.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under the DPDP Act, please contact us at:

Email: contact@openspark.in